Canberra AI

AI tools, websites, and back-office support for Canberra businesses.

Location: Canberra, ACT, Australia
Website: https://canberrai.com
Email: josh@canberrai.com

What We Do

Canberra AI helps local businesses reduce admin, respond faster, and capture more leads. We combine AI tools with practical systems setup, websites, and back-office support.

Services Offered

AI & Automation

• AI Receptionist: Answers calls 24/7, qualifies leads, books appointments, and follows up automatically.
• Website Chatbots: FAQs, lead capture, qualification, and handover to staff when needed.
• Email Drafting & Inbox Triage: Reply suggestions, templates, and smart routing.
• Agentic Workflows: Multi-step tasks triggered by events across tools with guardrails.

Systems & Setup

• Scheduling & Reminders: Calendly/Google integration, SMS/email reminders, easy reschedules.
• Customer Service Setup: Helpdesk, macros, and self-serve flows.
• Knowledge Base: Internal SOPs and searchable staff playbooks.

Websites & Content

• Website Creation: Single-page sites, landing pages, basic SEO, lead capture forms.
• Social Media & Local Presence: Blog posts, Google Business Profile, review prompts.

Back Office

• Back Office Support: Light bookkeeping assistance, invoicing follow-ups, admin tasks.

What Makes Us Different

• Based in Canberra, serving ACT businesses specifically.
• Not automation-only. We use AI where it makes sense, combined with practical human support.
• Fixed-price projects with clear outcomes, not hourly billing.
• We integrate with tools you already use: Google Workspace, Microsoft 365, Xero, HubSpot, ServiceM8, Calendly.

Pricing

Foundation - From $1,500

Get the basics working: enquiries, booking, and lead capture.

• AI receptionist or chatbot
• Basic scheduling setup
• Simple website or landing page
• Ongoing support included
• Documentation & training

Build - From $4,000

Reduce admin across calls, inbox, and follow-ups.

• AI receptionist included
• Email triage & drafting
• Automated follow-up sequences
• Multi-tool integrations
• Monthly review calls
• Ongoing support included

Grow - Custom Pricing

Bespoke AI agents + workflow automation built around your tools and processes.

• Discovery + process mapping
• Custom AI agent design (voice or chat)
• Workflow automation across your tools
• CRM + calendar + email integrations
• Testing, handover & documentation
• Ongoing optimisation & support

Projects are typically fixed-price with an ongoing retainer for AI costs.

Frequently Asked Questions

Is this just chatbots and automation?

No. Canberra AI provides AI receptionists, websites, content creation, and back-office support. AI handles routine tasks; humans handle complex ones.

What does an AI receptionist do?

An AI receptionist answers calls 24/7, qualifies leads, books appointments, takes messages, and sends follow-ups. It works with your existing phone number or a dedicated line.

Can you work with my current phone number and email?

Yes. Canberra AI integrates with existing phone numbers and email addresses. A dedicated number is recommended so AI handles routine enquiries separately.

Do you build websites?

Yes. Canberra AI builds single-page websites, landing pages, and lead capture forms. Includes basic SEO setup.

Can you help with customer service?

Yes. Services include helpdesk setup, templated email responses, self-service flows, and AI chatbots for FAQs.

What tools do you integrate with?

Canberra AI integrates with Google Workspace, Microsoft 365, Xero, HubSpot, ServiceM8, Calendly, and other business tools.

How do you handle privacy and security?

All connections are encrypted. Data is stored with trusted Australian and international cloud providers. Client data is not used for AI training.

What does ongoing support include?

All projects include initial setup support and training. Build and Grow plans include monthly review calls and priority support.

Contact

Email: josh@canberrai.com
Website: https://canberrai.com
Service Area: Canberra, ACT (Belconnen, Woden, Tuggeranong, Gungahlin & surrounds)

Response time: Within 1 business day.